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Legal Info

Right of Revocation

Please read the following information regarding the order-cancellation process in our shop.

 
Information Regarding Revocation
 
Bearing the cost for return of goods
If you exercise your right of revocation, you must bear the regular costs of the return if the delivered merchandise corresponds to the ordered merchandise and if the price of the products being returned is not in excess of €40, or, if the price is higher, you had not made the due payment in full or a contractually agreed partial payment at the point in time of the revocation. Otherwise, the return is free of charge for you. Products which cannot be shipped as a parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you upon dispatch of your revocation declaration or of the product and for us upon their receipt.
 
Right of Revocation
You may revoke your contract declaration without giving any reasons by sending us a written message (e.g., letter, fax, e-mail) within 14 days or - if the merchandise has been handed over to you before the expiration of this period - by returning the merchandise. The period begins upon receipt of this information in written form, but not, however, before receipt of the merchandise by the recipient (in the case of repeated delivery of identical merchandise, not before receipt of the first partial delivery) and also not before fulfilment of our information obligation pursuant to Article 246, Section 2 in conjunction with Section 1 (1) and (2) EGBGB (German Introductory Act German Civil Code) and our obligations pursuant to Section 312g (1) sentence 1 BGB (German Civil Code) in conjunction with Article 246 Section 3 EGBGB. The dispatch of the revocation notice or of the product in due time suffices as compliance with the revocation period. Send the revocation notice to:
 
Vee's Kaffee GmbH
Rotwandweg 3
82024 Taufkirchen
E-Mail: order@vees-kaffee.de
Fax: +49-89-22880025
 
Consequences of Revocation
If the revocation is effective, the services of both parties must be returned and any benefits received from their use (e.g., interest) must be surrendered. If you are unable to return to us, in whole or in part, the service you have received as well as any benefits (e.g. consumption benefits) or only in a worsened condition, you must pay us compensation to the extent that value has been lost. You only need to provide compensation of value for the deterioration of the merchandise and for any benefits derived insofar as the benefits or the deterioration are to be attributed to handling the object derived from checking its properties and manner of functioning. "Checking the properties and manner of functioning" are to be understood as meaning testing and trying out the respective merchandise in a similar way to that which is possible and usual in a retail shop.
 
The right of revocation does not apply to distance contracts
  • for the delivery of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed
- End of Information Regarding Revocation -
Last updated June 13, 2013
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